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Delivery & Returns
Delivery
Delivery to UK addresses (over £100.00): FREE.
Delivery to UK addresses (under £100.00): £4.95
Delivery overseas (any amount): £7.95
Your products will arrive at their destination within 7-14 working days.
Returns
Before purchasing a wig from us, please take time to read the information regarding the different types of hairpieces available, this will help you to make the right choice first time. However, if you do need to return a product, we ask that:
- Any tags that are attached to the piece must still be attached as they were when you received it.
- Please do not wear the wig.
- Refund will be made (less postage costs and a restock charge of £10.00 per hairpiece), when we receive the goods and deem them to be in a resaleable condition.
- We require that the goods are returned to us within 7 days.
- We reserve the right to refuse refunds if the customer repeatedly reqests refund on subsequent purchases.
- We advise that recorded delivery be used to return goods, as we cannot be held responsible for any lost orders.
- Please email us to advise of any returns that you wish to make, you will be sent an authorisation code which must be written on the original invoice and included with the returned goods.
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